jpspin Platform Privacy Notice

This page describes what we collect when you use jpspin and how we keep that data protected. We gather personal information necessary to open your account, process deposits and withdrawals, verify your identity, and settle your wagers. Our commitment is to encrypt your data, limit third-party access, and be transparent about how we store and use the information you provide.

We at jpspin take privacy seriously because trust is fundamental to our relationship with you. Whether you are funding your account via QRIS, e-wallet, or mobile banking virtual account from Jakarta, Surabaya, Bandung, or Medan, your payment details, identity information, and transaction history remain protected under industry-standard encryption. This notice sets out what data we collect, why we collect it, who may access it, and what rights you have.

Our services are available only where local law permits. Your privacy is governed by the applicable law of the jurisdiction where jpspin operates and by the commitments we make in this notice. We encourage you to review this page in full and contact our support team if you have questions about your data.

What Data We Collect on jpspin

Personal information collected when you register

When you create a jpspin account, we collect your full name, date of birth, email address, mobile phone number, and residential address. We use this information to verify your identity, comply with anti-money-laundering regulations, and contact you about account activity or important updates. We require this information to open your account; if you do not provide it, we cannot process your registration.

Payment and financial information on jpspin

We collect payment method details when you fund your account. For e-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), we receive confirmation of your transaction but do not store your e-wallet credentials. For bank transfers (mobile banking, local payment, online payment, e-wallet virtual accounts), we record your bank account name and the transaction amount. We never store full credit card numbers, banking PINs, or passwords. Our payment processors handle sensitive banking data separately; we receive only transaction confirmations.

Account activity and gaming data on jpspin

We record all wagers you place, game outcomes, withdrawals, and account actions. This information is stored in your jpspin transaction ledger, visible to you in your account dashboard. We collect this data to settle your wagers, process your withdrawals, prevent fraud, and resolve disputes. Game session data includes timestamps, bet amounts, game type (e.g. Liga 1 match, live-dealer blackjack, slot spin), and payout amounts.

Device and usage information on jpspin

We collect information about your device (browser type, operating system, IP address) and how you use jpspin (login times, pages visited, games played). This helps us detect fraud, prevent unauthorised access, and improve our platform. We use cookies and similar tracking technologies to remember your preferences and session state. You can disable cookies in your browser settings, though doing so may limit your jpspin experience.

Identity verification documents on jpspin

Before your first withdrawal, we request a copy of your national ID (KTP or equivalent) and proof of your primary payment method (bank statement or e-wallet confirmation). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering requirements. We do not share these documents with third parties unless required by law.

How We Use and Protect Your Data

How we use your information on jpspin

We use the information we collect to: (1) open and maintain your account; (2) process your deposits and withdrawals; (3) settle your wagers and calculate payouts; (4) verify your identity and prevent fraud; (5) comply with anti-money-laundering and anti-terrorism financing regulations; (6) resolve disputes; (7) communicate with you about account activity, updates, or compliance matters; (8) detect and prevent abuse or violation of our terms. We do not use your information for marketing or promotional purposes without your consent. We do not sell your personal data to third parties.

Third-party access to your data on jpspin

We may share minimal information with third-party service providers who assist us: payment processors (to execute deposits and withdrawals), identity verification providers (to confirm your identity), and law enforcement or regulatory authorities (when required by law). Our servers may sit outside your jurisdiction; your data may be transferred to servers in different countries to support our platform operations. By using jpspin, you consent to such transfers, subject to the protections outlined in this notice.

Data security and retention on jpspin

We encrypt all personal information using AES-256 encryption or equivalent standards. Passwords are hashed and salted; we do not store plaintext passwords. Access to your data is restricted to authorised jpspin staff and third-party processors who have signed confidentiality agreements. We retain your data for the duration of your account and for a minimum of 5 years after account closure to comply with regulatory requirements. After the retention period, we delete your data securely.

Cookies and tracking on jpspin

We use cookies to store your login session, remember your preferences, and prevent fraud. These are primarily session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods). We do not use tracking cookies for advertising or cross-site profiling. You can disable cookies in your browser settings; however, doing so may prevent you from logging into jpspin or using certain features.

Your rights regarding your data on jpspin

You have the right to access your personal information by viewing your account dashboard or contacting our support team. You may request a copy of all data we hold about you; we will provide this within 30 days. You have the right to correct inaccurate information. You may request deletion of your account and associated data after account closure, subject to our regulatory retention requirements. You may object to specific data uses, though this may limit your ability to use jpspin. To exercise these rights, contact our support team with your account username and request details.

Breach notification and contact on jpspin

If we discover a data breach affecting your information, we will notify you by email or in-app message within a reasonable timeframe and explain the nature of the breach and steps we are taking. If you have questions about our privacy practices or wish to exercise your rights, contact our support team via the email address or in-app messaging system on jpspin. We will respond to privacy inquiries within 30 days.

Policy updates on jpspin

We may update this privacy notice to reflect changes in our practices or applicable law. Material changes will be posted on this page at least 30 days before taking effect. Your continued use of jpspin after the effective date constitutes acceptance of the updated privacy notice. If you disagree with an update, you may close your account and request withdrawal of your balance before the change takes effect.

We at jpspin are committed to protecting your privacy and using your data responsibly. Whether you are placing Liga 1 bets from Jakarta, withdrawing via OVO from Bandung, or playing live-dealer tables from Medan, your personal information and payment details remain encrypted and secure. We collect data only when necessary to provide our service, and we limit access to authorised personnel. This notice reflects our transparency commitment; if you have additional questions about how we handle your data or your rights regarding privacy, our support team is available to assist you.